It's the worst company to invest your money. They doesnt send you what you buy.
Antwort des Lieferanten:
Hello Dayann, first of all we are very sorry brought inconvenient to you, second we must clarify the real reason caused sending wrong cargo. That‘s the port staff's mistake, they sent your cargo to Uruguay, and send other company's cargo to you (Colombia). That's really not our mistake, but we returned the money you paid to us upon we confirmed that ship company sent cargo to wrong country, even if we couldn't get the machine back, we are honestly and responsible factory, we never let client to afford loss. The shipping agent sent certification to prove that the mistake is not from us, but regret here the comment couldn't post that certification or photos. We will send to your Alibaba, and you also can check the machine packing photos which we sent to you before, the photos can prove that we really sent correct machine to Qingdao port, the mistake start since from the cargo get on wrong ship. Sorry again.
08 May 2024